Terms and Conditions
Effective Date: 31 October, 2026
Website: https://northeastkit.eikhoigroup.com/
1. Introduction
Welcome to Northeast Kit (“the Website”). These Terms and Conditions (“Terms”) govern your use of our e-commerce services, products, and website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use our Website. By placing an order, you represent that you meet this eligibility requirement and that all information you provide is accurate, truthful, and up-to-date.
3. Account Registration
To purchase products, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to secure your account credentials.
4. Product Descriptions and Customization
We strive to provide accurate and up-to-date product descriptions and availability. However, we do not guarantee that the descriptions, images, or other content on the Website are error-free, complete, or current. Please note that the physical jersey design or colors may vary slightly from the digital mockup. For custom orders, you are responsible for entering the name, number, and sleeve text exactly as you want them printed. We will print exactly what you provide and are not responsible for spelling errors or incorrect specifications entered by you.
5. Pricing and Payments
Pricing: All prices listed on our Website are in Indian Rupees (INR) and are inclusive of applicable taxes as specified. Prices are subject to change without prior notice. Errors in pricing are not binding, and we reserve the right to cancel orders placed for products listed at an incorrect price.
Payment Methods: Payment can be made through Cash on Delivery (COD) and UPI, as available on the Website. Your payment information is handled securely in accordance with our Privacy Policy.
Promotions and Discounts: Promotional offers and discounts are subject to specific terms, and we reserve the right to modify or withdraw them at any time without notice.
6. Orders and Shipping
Order Acceptance: Placement of an order does not guarantee acceptance. We reserve the right to accept, decline, or cancel an order for any reason, including but not limited to errors in pricing, insufficient stock, or suspected fraudulent activity.
Shipping: Shipping costs and estimated delivery times will be provided at checkout. While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances beyond our control, such as carrier delays. For local delivery within Imphal, typical print turnaround is 48 hours, with delivery timelines communicated at checkout.
Bulk Team Orders: For bulk orders (e.g., whole squads or schools), you may upload a roster with name, number, and size for every player. A consolidated quote and a single invoice will be provided. No more chasing separate messages.
7. Returns, Refunds, and Exchanges
We are committed to ensuring your satisfaction with our products. Our return, refund, and exchange policies are detailed in our Returns and Refunds Policy. Please review this policy carefully before making a purchase. Items eligible for return must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Customized jerseys with printed names, numbers, or sleeve text are non-returnable unless defective.
8. Intellectual Property
All content on the Website, including but not limited to text, images, logos, graphics, software, and trademarks, is the property of Northeast Kit or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Imphal, Manipur, India.